Changes to Lurie Children’s Health Partners Care Coordination

As of January 1, 2016, Lurie Children’s Health Partners Care Coordination will no longer be a health plan option. Patients enrolled in Lurie Children’s Health Partners’ plan will need to pick a new managed care health plan and Primary Care Provider (PCP) for their Illinois Medicaid coverage.  This change will not affect their current Medicaid benefits.  

Patients enrolled in Lurie Children’s Health Partners’ plan will receive an enrollment packet in the mail from Illinois Client Enrollment Services.  The enrollment packet will include:

  • A list of family members who need to pick a new health plan
  • The deadline by which they must enroll
  • A chart listing all of the benefits for each health plan
  • Tips to help them choose a health plan
  • Step-by-step instructions for enrolling online
  • Frequently asked questions

Patient-families will have 60 days to pick a new health plan and PCP. If they do not choose a health plan and PCP, HFS will choose for them. We encourage patient-families to choose a new health plan as quickly as possible so we can help transition them to that plan, if they need help. It is better if the family chooses, because they know their child’s healthcare needs best.

Families affected by this change can call their current PCP’s office to see what other health plans they accept. To learn more about health plan choices and enroll, go online at www.EnrollHFS.Illinois.gov, or call Illinois Client Enrollment Services at 1-877-912-8880 (TTY: 1-866-565-8576). The call is free.

If patients currently enrolled in Lurie Children’s Health Partners’ plan need medical services starting January 1, 2016, but before their new health plan begins, they should take their HFS Medical Card with them to their doctor appointments and to the pharmacy. Their new health plan will send them a member ID card and important information about their health plan. Families should be sure to read and save this information. 

If there are questions about this notice, please call Lurie Children’s Health Partners at 888.792.4772 (TTY: 866.907.4856). The call is free.

Learn more by reading through our frequently asked questions.

Information for Providers

Healthcare providers in Lurie Children’s Health Partner’s plan should call our offices at 888.792.4772 or e-mail us at cc@luriechildrens.org.